Support & FAQ
Help & frequently asked questions
Can't find what you're looking for? Or have a feature idea or found a bug but aren't signed in? Email us at contact@notionhabitheroes.com — we typically reply within one business day.
Is Notion Habit Heroes free?
Yes, completely. Notion Habit Heroes is free for individuals with no time limit and no paid tier: unlimited habits, streak tracking, the Notion integration and widget, shareable streak cards, freeze days, competitions, 1-on-1 duels and Insights with all-time records are all included. No card is required. We make money from separate Teams and Coaches plans built for organizations, not from individual users.
Is my data safe? What can Notion Habit Heroes see?
When you connect Notion, you give Notion Habit Heroes permission for the one habit database you pick. It can't see anything else in your workspace, and it never changes the values you enter. To compute your streaks and points, we store what that takes: your habit names and each day's checkboxes and numbers, plus your points, streaks and stats. While you're connected, daily data older than 400 days is deleted automatically. We use a small number of service providers for hosting, email and payments, all listed in our Privacy Policy. Card payments go through Stripe, so card details never reach our servers. The service is operated from the EU under GDPR. You can disconnect at any time from your Profile page, or delete your account there to remove your habit data.
Why use Notion Habit Heroes instead of a free Notion habit tracker template?
A regular Notion habit tracker template gives you checkboxes, and that's enough for simple logging. What Notion formulas can't do on their own is count streaks across days. Notion Habit Heroes connects to your habit database and adds what's missing: automatic streaks for every habit, points, a widget right inside your Notion page, competitions with a leaderboard, and 1-on-1 duels. Your habits stay in Notion, and you keep checking them off there as before. It's free. Our own template is the quickest start, but it also works with a database you already have. Looking at the similarly named free "Habit Hero" template? Here's how the two compare.
How do I connect my Notion workspace?
You do not need to copy anything by hand. Sign up (or log in) on this site and click Connect Notion. On the Notion screen keep the Duplicate template choice: Notion copies the Habit Heroes template into your workspace and gives Notion Habit Heroes access to the habit database inside it. Once you allow it, you're connected, and your habits are picked up the next time you open the widget, with the nightly sync at your local midnight as the safety net. Already duplicated the template yourself? Choose Select pages instead and pick your copy, so you do not end up with two.
How can I check that Notion Habit Heroes is connected?
In Notion, open Settings and then Connections. While Notion Habit Heroes is connected it is listed there, and you can see which pages it can access. On our side, your profile page shows whether Notion is connected.
When does my data sync?
Your streaks, points and leaderboards update every time you open the widget or press Update in the widget toolbar: each of those runs a live sync that reads your Notion checkboxes and recalculates instantly. A nightly sync at midnight in your configured timezone then closes the day automatically, so nothing is lost on days you never open the widget. A self-healing pass retries any sync that failed overnight.
How do streaks and points work?
Each habit earns points when it is completed. Every habit has its own streak counting consecutive days on which that habit was completed. Completing all your habits in a single day is a "perfect day" and earns a bonus. In competitions, leaderboard points rank you against others in your group.
How do streaks work across time zones?
Live updates happen whenever you open the widget, in any timezone. The nightly safety-net sync runs at midnight in each user's own configured timezone, so users in different countries each have their day closed at their local midnight rather than a shared global time. A self-healing job also runs every morning to catch any sync that was missed due to a technical issue and re-runs it automatically. This means a missed nightly sync will not silently break a streak; the morning job closes the gap before the next day begins.
What happens if I disconnect Notion?
Disconnecting takes back the permission you gave Notion Habit Heroes to read your habit database. You can do it at any time from your Profile page with Disconnect Notion. Syncing stops right away. Nothing in Notion is deleted, and your history, streaks, points and badges stay in your account. You stay in your competitions, but you don't earn new points while disconnected. To come back, connect again and choose the same database: your data is still there. Days in between are not filled in later, because a sync only reads today and yesterday, so a gap of more than one day resets your streaks. Choosing a different database starts your history fresh. To remove your data instead, use Delete Account on your Profile page.
How do I delete my account?
Go to your Profile page and select Delete Account. This permanently removes your account, habit history, streaks, and competition data. Payment records are retained for legal compliance (10 years under German tax law).
How do I manage or cancel my subscription?
Notion Habit Heroes no longer sells individual subscriptions, so this only applies if you have an existing legacy subscription. Billing for those is still handled through the Stripe customer portal: from your Profile page, click Manage Subscription to open the portal and cancel at any time.
Still need help?
Reach us at contact@notionhabitheroes.com. We're happy to help.