Support
Help & frequently asked questions
Can't find what you're looking for? Email us at contact@notionhabitheroes.com — we typically reply within one business day.
How do I connect my Notion workspace?
Start by duplicating the official Notion Habit Heroes template into your own Notion account. Then sign up (or log in) on this site and click Connect Notion. You'll be taken to Notion's OAuth authorization page where you grant access to your habit database. Once you authorize, the connection is established and your habits will be picked up during the next nightly sync.
When does my data sync?
Habit data is synced once nightly at midnight in your configured timezone — there is no live sync. Changes you make to your Notion habits during the day are reflected after the next nightly sync. Your streaks and points are recalculated at the same time.
How do streaks and points work?
Each habit earns points when it is completed. Every habit has its own streak counting consecutive days on which that habit was completed. Completing all your habits in a single day is a "perfect day" and earns a bonus. In competitions, leaderboard points rank you against others in your group.
How do I disconnect Notion?
Go to your Profile page and click Disconnect Notion. Your habit history, streaks, and points are kept — sync simply stops until you reconnect. If you reconnect the same Notion database, syncing resumes and picks up from where you left off.
How do I delete my account?
Go to your Profile page and select Delete Account. This permanently removes your account, habit history, streaks, and competition data. Payment records are retained for legal compliance (10 years under German tax law).
How do I manage or cancel my subscription?
All billing is handled through the Stripe customer portal. From your Profile page, click Manage Subscription to open the portal, where you can upgrade, downgrade, or cancel at any time.
Still need help?
Reach us at contact@notionhabitheroes.com. We're happy to help.